You can initiate a return request within 10 days of delivery/as per the product description details.
There are certain items which are not returnable
Refund:- Post the return your refund will be initiated within 48 hours after the product has been received up and passed through quality inspection. For Prepaid orders refund will be processed to the same account from which the payment made within 7 – 10 working days. For cash on delivery orders refund will be processed through bank transfer to the account details given by you within 7-10 working days.
Conditions
All items to be returned must be in original condition, with tags and packaging intact.
Self ship Policy
If your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. Please ensure to place a sheet of paper with the details of Order ID for each item included in the package. For all self-shipped returns, you will be duly reimbursed the shipping costs. Therefore, please ensure that a scanned copy of the courier bill/receipt is shared with us within 48 hrs of shipping the product.
The courier bill/receipt should satisfy the following conditions for successful processing:
It should capture the weight of the return package.
Residential/office address, destination address, shipment date, amount, and other details should be mentioned.
The information on the receipt should NOT be edited/over-written.
The courier charge (amount mentioned on the receipt) should not overshoot the Sender-Destination-Service combination and shall be cross checked with the courier company.
This is subject to your returns being inspected and successfully processed upon receipt at our end.
